Privacy Policy

1. Introduction

Kommerzdock ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-commerce management platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and email address
• Company name and business address
• Phone number
• Payment and billing information

2.2 Usage Information

We automatically collect:

• Browser type and version
• Device information
• IP address
• Pages visited and features used

3. Cookies

We use cookies to:

• Essential cookies: Required for authentication, session management, and security. These include session tokens and CSRF protection.
• Preference cookies: Remember your theme settings and display preferences.
• Analytics cookies: Help us understand how you use our platform to improve our services.

You can manage your cookie preferences through our cookie consent banner. Note that disabling essential cookies will prevent you from using the application.

4. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process transactions and send related information
• Send administrative notifications
• Respond to customer service requests
• Improve and personalize our services
• Comply with legal obligations

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist in our operations
• Payment processors for transaction handling
• Shipping carriers you connect to the platform
• Legal authorities when required by law

6. Your Rights (GDPR/DSGVO)

Under European data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Account data is retained while your account is active and for a reasonable period afterward.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.